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COVID-19 SAFETY MEASURES
FOR 2021
TOUGH MUDDER EVENTS
UPDATE 19/07/21 – Today the UK government has removed all legal restrictions. However to ensure we’re keeping our participants safe we will be keeping the pre- and post-event lateral flow testing until further notice. Anyone aged 13 or above will need to provide proof of a negative lateral flow test to gain access to the event. Participants will no longer be required to wear a face covering to be in the event village, however we highly recommend that all participants still wear a face covering.
As we return to hosting events in 2021, ensuring your safety and the quality of your on-event experience is our #1 focus. Over the past few months, our team has been working with local officials and independent experts to fine-tune a suite of safety measures designed to reduce the risk of COVID-19 transmission at our events.
Included here are the guiding safety principles and plans that we’re currently planning to implement in early season events. We’ll continue to monitor trends, work with local officials to comply with their guidelines and restrictions and adjust our plans as needed based upon guidance from local authorities, Public Health England and our independent epidemiologist experts.
*All registered attendees will receive safety information specific to their event (following government guidance and local authorities) via email between 1-3 weeks prior to their event.
To read more about our Covid safety measures, including our conversation regarding safety with our Epidemiologist, check out the Tough Mudder Blog.
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KEY SAFETY PILLARS
Capacity Reduction & Social Distancing
We’re rolling out pre-event selection of start times, and capacity will be initially limited to provide for smaller start waves and less crowding in the Mudder Village and out on-course.
Health Screening
Participants will be required to show proof of a negative lateral flow test to gain access to the event and will need to take a further lateral flow test 72 hours after the event. All staff will be tested and cleared regularly.
Protective Equipment
Staff and volunteers will be wearing face coverings, and protective barriers will be installed at interaction points.
Cleaning & Reduced Contact
We’ve gone cashless, and are working to reduce contact points and known areas that cause lines across the event. We’ll be rolling out an enhanced cleaning programme, including self-service wipes in locations like portable toilets and seating areas. Hand sanitiser will be available throughout Mudder Village and at multiple obstacles on course.
YOUR COVID TOUGH PLEDGE
Tough Mudder is all about teamwork and we all need to stick together to keep our entire community safe when returning to the mud. While we’ve got a solid plan in place to protect you, here’s how you can do your part:
- Stay home if you are sick or have been in contact with someone who is sick.
- Be Informed. Read all event communication and signage, as it could contain important safety information on new event procedures and policies. Follow the instructions of medical personnel and Tough Mudder Staff Members.
- Respect social distancing and look for any visual cues like signage and ground markings that indicate where to stand and how far apart to be from fellow participants
- Practice proper health and hygiene methods for hand washing, hand sanitising, sneezing, coughing, etc
- Wear a face covering when not on the course.
- Show up on time at your assigned arrival and start time.
- Give yourself and others some space.
- Thank the volunteers, they are there to keep you safe and help keep you going.
- Consider the safety of yourself and others around you.
- Respect the host community and venue.
REDUCED CAPACITY & SOCIAL DISTANCING
Capacity
Capacity will be limited, based on government and local authority guidelines. Registration must be completed online prior to the event. No on site registration will be permitted. We may increase capacity leading up to the event based on coordination with local officials and anticipated conditions at the time of the event.
Start Times
*NEW* For the first time, participants must select a start time prior to event day. Start times are now selected at the time of registration and participants may only transfer to other times based on available inventory. Customers who purchased earlier in 2020 will receive communications in December 2020 on how to select a start time.
Social Distancing
Always keep at least 2 metres between yourself and other people. Attendees must observe and obey all signage that promotes social distancing. Queues will be marked and distancing shall be enforced throughout the event, specifically at the following locations:
• Check-In (Registration) area
• Toilets
• Start Line
• Obstacles
• Water Stations
• Merchandise tent
• Food and Beverage queues
• Check-In (Registration) area
• Toilets
• Start Line
• Obstacles
• Water Stations
• Merchandise tent
• Food and Beverage queues
HEALTH SCREENING
Lateral Flow Testing
A lateral flow test must be taken 24 hours prior to arrival onsite. Once you’ve taken the test, you’ll need to report the result on the NHS website or call the phone number in your test kit’s instructions. Ensure you allow enough time to do this.
Once you have reported your result, you will then be emailed and sent an SMS of your result, which you will need to show on arrival to site. Please ensure you have this confirmation to hand (either on your phone or printed out) and ready to show the medical team. Remember – you need this to gain entry to the event.
You will also need to take a test 72 hours after the event. If you test positive after the event, you need to inform Tough Mudder at [email protected] immediately. Find out more here.
Once you have reported your result, you will then be emailed and sent an SMS of your result, which you will need to show on arrival to site. Please ensure you have this confirmation to hand (either on your phone or printed out) and ready to show the medical team. Remember – you need this to gain entry to the event.
You will also need to take a test 72 hours after the event. If you test positive after the event, you need to inform Tough Mudder at [email protected] immediately. Find out more here.
Positive Lateral Flow Test
If you arrive at the event without proof of a negative lateral flow test we do have the capability to test at the event. If someone produces a positive lateral flow test then all the individuals in that party will not be admitted. Any Attendee that is denied admission due to a positive Covid-19 antigen test will receive a free transfer to a future event.
COVID-19 Declaration
Each customer may be required to complete a declaration when checking in at the event that they are not currently infected by COVID-19 and have not had, or knowingly been in, contact with someone experiencing any of the following COVID-19 symptoms in the past 14 days:
• Cough
• Shortness of breath or difficulty breathing
• Fever
• Chills
• Muscle pain
• Sore throat
• Changes in taste or smell
• Cough
• Shortness of breath or difficulty breathing
• Fever
• Chills
• Muscle pain
• Sore throat
• Changes in taste or smell
Staff
All staff will be tested and cleared prior to event day.
NHS Contact Tracing
All attendees of the event will be required to register with the NHS Track & Trace app. Attendees who do not register with the NHS Track & Trace app will not be permitted on-site.
PROTECTIVE EQUIPMENT
STAFF & VOLUNTEERS
All event staff and volunteers will wear face coverings at all times. Reusable face coverings will be provided for volunteers.
ATTENDEES
We strongly recommend that all participants and spectators wear face coverings when in the event village. Participants will be offered a face mask as they come off the course and bins for face masks will be provided at the start line.
Protective Barriers
Plastic or vinyl shields will act as a barrier between attendees and staff or volunteers at key interaction areas.
CLEANING AND REDUCED CONTACT
Cleaning
Staff will regularly clean and sanitise customer touch-points throughout the day, particularly in high traffic areas, at toilet facilities, tables, handles, and more
Hand Sanitiser
Sanitiser will be available for use throughout the event, including throughout Mudder Village,after every obstacle and in and around portable toilets.
Cashless
We’ve removed cash collection from parking and bag drop (now included when you purchase your ticket). Attendees will need to bring credit or debit cards instead of cash for food truck, beer and merchandise purchases at the event.
EVENT AMENITIES AND COURSE ADJUSTMENTS
EVENT AMENITIES AND COURSE ADJUSTMENTS
• Hydration stations are being reformatted for a hands-free experience.
• Food items and product samples will be individually packaged and self-service.
• Rinse stations will allow for greater distancing, and changing tents may be omitted to allow for increased ventilation.
• Water-based obstacles are treated each morning and contact obstacles will be sanitised at scheduled intervals. The CDC has noted that transmission of COVID-19 via water and pools is highly unlikely.
• Food items and product samples will be individually packaged and self-service.
• Rinse stations will allow for greater distancing, and changing tents may be omitted to allow for increased ventilation.
• Water-based obstacles are treated each morning and contact obstacles will be sanitised at scheduled intervals. The CDC has noted that transmission of COVID-19 via water and pools is highly unlikely.
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