COVID-19 SAFETY MEASURES

FOR 2021
TOUGH MUDDER EVENTS

As we return to hosting events in 2021, ensuring your safety and the quality of your on-event experience is our #1 focus. Over the past few months, our team has been working with local officials and independent experts to fine-tune a suite of safety measures designed to reduce the risk of COVID-19 transmission at our events. 

Included here are the guiding safety principles and plans that we’re currently planning to implement in early season events.  We’ll continue to monitor trends, work with local officials to comply with their guidelines and restrictions and adjust our plans as needed based upon guidance from local authorities, Public Health England and our independent epidemiologist experts

*All registered attendees will receive safety information specific to their event (following government guidance and local authorities) via email between 1-3 weeks prior to their event.

To read more about our Covid safety measures, including our conversation regarding safety with our Epidemiologist, check out the Tough Mudder Blog.

KEY SAFETY PILLARS

Capacity Reduction & Social Distancing
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We’re rolling out pre-event selection of start times, and capacity will be initially limited to provide for smaller start waves and less crowding in the Mudder Village and out on-course.
Health Screening
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Participants will have their temperature taken and answer questions from our medical team before entering the registration area. All staff will be tested and cleared regularly.
Protective Equipment
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Staff and volunteers will be wearing face coverings, and protective barriers will be installed at interaction points. Participants may be required to wear facial coverings in the pre-start and Mudder Village areas based upon the latest guidance and local regulations.
Cleaning & Reduced Contact
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We’ve gone cashless, and are working to reduce contact points and known areas that cause lines across the event. We’ll be rolling out an enhanced cleaning program, including self-service wipes in locations like portable toilets and seating areas. Hand sanitiser will be available throughout Mudder Village and at every obstacle on course.

YOUR COVID TOUGH PLEDGE

Tough Mudder is all about teamwork and we all need to stick together to keep our entire community safe when returning to the mud. While we’ve got a solid plan in place to protect you, here’s how you can do your part:

  1. Stay home if you are sick or have been in contact with someone who is sick.
  2. Be Informed. Read all event communication and signage, as it could contain important safety information on new event procedures and policies. Follow the instructions of medical personnel and Tough Mudder Staff Members.
  3. Respect social distancing and look for any visual cues like signage and ground markings that indicate where to stand and how far apart to be from fellow participants 
  4. Practice proper health and hygiene methods for hand washing, hand sanitising, sneezing, coughing, etc 
  5. Wear a face covering when not on the course.
  6. Show up on time at your assigned arrival and start time.
  7. Give yourself and others some space.
  8. Thank the volunteers, they are there to keep you safe and help keep you going.
  9. Consider the safety of yourself and others around you.
  10. Respect the host community and venue.

REDUCED CAPACITY & SOCIAL DISTANCING
Capacity
Capacity will be limited, based on government and local authority guidelines. Registration must be completed online prior to the event. No on site registration will be permitted. We may increase capacity leading up to the event based on coordination with local officials and anticipated conditions at the time of the event.
Start Times
*NEW* For the first time, participants must select a start time prior to event day. Start times are now selected at the time of registration and participants may only transfer to other times based on available inventory. Customers who purchased earlier in 2020 will receive communications in December 2020 on how to select a start time.
Social Distancing
Always keep at least 2 metres between yourself and other people. Attendees must observe and obey all signage that promotes social distancing. Queues will be marked and distancing shall be enforced throughout the event, specifically at the following locations:

• Check-In (Registration) area
• Toilets
• Start Line
• Obstacles
• Water Stations
• Merchandise tent
• Food and Beverage queues
HEALTH SCREENING
Health & Symptom Screen
This will be conducted by a medical professional and will include:

• Health and Symptom acknowledgement
• Observation of any visible symptoms
• Contactless temperature check

Anyone with a temperature of 38 degrees Celsius will be subject to additional screening and will be asked to leave if the conditions persist.
Failed Health Screen
If someone fails the health screen then all the individuals in that party will not be admitted. Any Attendee that is denied admission due to a positive Covid-19 antigen test or a failed health screening will receive a free transfer to a future event.
COVID-19 Declaration
Each customer may be required to complete a declaration when checking in at the event that they are not currently infected by COVID-19 and have not had, or knowingly been in, contact with someone experiencing any of the following COVID-19 symptoms in the past 14 days:

• Cough
• Shortness of breath or difficulty breathing
• Fever
• Chills
• Muscle pain
• Sore throat
• Changes in taste or smell
Staff
All staff will be tested and cleared prior to event day.
NHS Contact Tracing
All attendees of the event will be required to register with the NHS Track & Trace app. Attendees who do not register with the NHS Track & Trace app will not be permitted on-site.
PROTECTIVE EQUIPMENT
STAFF & VOLUNTEERS
All event staff and volunteers will wear face coverings at all times. Reusable face coverings will be provided for volunteers.
ATTENDEES
Attendees will be required to wear a face-covering in the pre-start and festival area, and may remove their mask while on course approximately 50 metres after the start line. We’re working with a partner to provide face coverings to participants and reusable masks will be available for purchase in the Tough Mudder Gear shop.
Protective Barriers
Plastic or vinyl shields will act as a barrier between attendees and staff or volunteers at key interaction areas.
CLEANING AND REDUCED CONTACT
Cleaning
Staff will regularly clean and sanitise customer touch-points throughout the day, particularly in high traffic areas, at toilet facilities, tables, handles, and more
Hand Sanitiser
Sanitiser will be available for use throughout the event, including throughout Mudder Village,after every obstacle and in and around portable toilets.
Cashless
We’ve removed cash collection from parking and bag drop (now included when you purchase your ticket). Attendees will need to bring credit or debit cards instead of cash for food truck, beer and merchandise purchases at the event.
EVENT AMENITIES AND COURSE ADJUSTMENTS
EVENT AMENITIES AND COURSE ADJUSTMENTS
• Hydration stations are being reformatted for a hands-free experience.
• Food items and product samples will be individually packaged and self-service.
• Rinse stations will allow for greater distancing, and changing tents may be omitted to allow for increased ventilation.
• Water-based obstacles are treated each morning and contact obstacles will be sanitised at scheduled intervals. The CDC has noted that transmission of COVID-19 via water and pools is highly unlikely.
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