HAVE QUESTIONS?
We have answers. Check out the answers to the questions you may be asking yourself.
Will more locations be added to the calendar?
Potentially. We’re always exploring new cities to add to the calendar for 2021 and 2022, and keep your eyes open for announcements on pre-sale opportunities.
Why do the tickets now include Parking & Bag drop?
Separate fees for parking and bag drop have always been charged in addition to the base ticket price, and we’ve typically collected them on-site in cash or via separate add-ons during online pre-sales. In an effort to streamline our on-site event experience, minimizing unnecessary contact and congestion points, we’ve eliminated on-site cash collection for parking and bag drop. 2021 and beyond ticket prices are now all-inclusive, which means the price you see online includes all VAT, processing fees, bag drop (for participants) and parking.
I’ve got a flex ticket from 2020, what happens next?
You don’t need to take any action – your ticket(s) now include parking & bag drop.
I have a 2-Pack, 3-Pack, or Season Pass from 2020 that I will use in 2021, what do these changes mean for me?
You get to enjoy free parking and bag drop at your events in 2021. You don’t need to take any action at all, when you arrive on-site for your event/s, there will be no additional fee to pay for parking or bag drop access.
I have a World’s Toughest Mudder or Toughest Mudder ticket, what do these changes mean for me?
Parking and bag drop are included in your ticket/s. No action is required.
Will there still be an option for Premium Parking at my event?
Yes, at select venues where there is a difference in location. Pre-sale only.
What if I had already purchased a Parking pass, Bag Drop or Season Parking Pass?
You’ll receive a credit for 2021 Merchandise in January 2021 equivalent to the value of the amount you paid over £8 per person.
What about volunteers?
Volunteers will not pay for parking and can store bags in the volunteer tent.