News COVID TOUGH PLAN Author: Tough Mudder November 10, 2020 Share on Facebook Share on Twitter COVID 19 SAFETY MEASURES FOR 2021 TOUGH MUDDER EVENTS As we return to hosting events in 2021, ensuring your safety and the quality of your on-event experience is our #1 focus. Over the past few months, our team has been working with local officials and independent experts to fine-tune a suite of safety measures designed to reduce the risk of COVID-19 transmission at our events. Included here are the guiding safety principles and plans that we’re currently planning to implement in early season events. We’ll continue to monitor trends, work with local officials to comply with their guidelines and restrictions and adjust our plans as needed based upon guidance from local authorities, Public Health England and our independent epidemiologist experts. _________________________________________________________ KEY SAFETY PILLARS Capacity Reduction & Social Distancing: We’re rolling out pre-event selection of start times, and capacity will be initially limited to provide for smaller start waves and less crowding in the Mudder Village and out on-course. Health Screening: Participants will have their temperature taken and answer questions from our medical team before entering the registration area. All staff will be tested and cleared regularly. Protective Equipment: Staff and volunteers will be wearing face coverings, and protective barriers will be installed at interaction points. Participants may be required to wear facial coverings in the pre-start and Mudder Village areas based upon the latest guidance and local regulations. Cleaning & Reduced Contact: We’ve gone cashless, and are working to reduce contact points and known areas that cause lines across the event. We’ll be rolling out an enhanced cleaning program, including self-service wipes in locations like portable toilets and seating areas. Hand sanitiser will be available throughout Mudder Village and at every obstacle on course. _________________________________________________________ YOUR COVID TOUGH PLEDGE Tough Mudder is all about teamwork and we all need to stick together to keep our entire community safe when returning to the mud. While we’ve got a solid plan in place to protect you, here’s how you can do your part: Stay home if you are sick or have been in contact with someone who is sickBe Informed. Read all event communication and signage, as it could contain important safety information on new event procedures and policies. Follow the instructions of medical personnel and Tough Mudder Staff Members Respect social distancing and look for any visual cues like signage and ground markings that indicate where to stand and how far apart to be from fellow participants Practice proper health and hygiene methods for hand washing, hand sanitising, sneezing, coughing, etc Wear a face covering when not on the courseShow up on time at your assigned arrival and start time windowGive yourself and others some spaceThank the volunteers, they are there to keep you safe and help keep you goingConsider the safety of yourself and others around you Respect the host community and venue _________________________________________________________ HEALTH SCREENING Temp. Check and Screen. This will be conducted by a medical professional and will include:Health and Symptom acknowledgementObservation of any visible symptomsContactless temperature check Anyone with a temperature of 38 degrees Celsius will be subject to additional screening and will be asked to leave if the conditions persistFailed Health Screen: If someone fails the health screen then all the individuals in that party will not be admitted. Any Attendee that is denied admission due to a positive Covid-19 antigen test or a failed health screening will receive a free transfer to a future event.COVID-19 Declaration: Each customer may be required to complete a declaration when checking in at the event that they are not currently infected by COVID-19 and have not had, or knowingly been in, contact with someone experiencing any of the following COVID-19 symptoms in the past 14 days:CoughShortness of breath or difficulty breathingFeverChillsMuscle painSore throatChanges in taste or smellStaff: All staff will be tested and cleared prior to event day. NHS Contact Tracing: All attendees of the event will be required to register with the NHS Track & Trace app. Attendees who do not register with the NHS Track & Trace app will not be permitted on-site. _________________________________________________________ REDUCED CAPACITY & SOCIAL DISTANCING Capacity will be limited, ranging from 25%-75% of standard capacity, based on government and local authority guidelines. Registration must be completed online prior to the event. No on site registration will be permitted. We may increase capacity leading up to the event based on coordination with local officials and anticipated conditions at the time of the event. Start Times: *NEW* For the first time, participants must select a start time prior to event day. Starting in November 2020, start times will be selected at the time of registration and participants may only transfer to other times based on available inventory. Customers who purchased earlier in 2020 will receive communications in December 2020 on how to select a start time. Social Distancing: Always keep at least 2 metres between yourself and other people. Attendees must observe and obey all signage that promotes social distancing. Queuing routes will be marked and distancing shall be enforced throughout the event, specifically at the following locations Check In (Registration) areaToilet facilitiesStart LineObstacles Water StationsMerchandise tentFood and Beverage queues _________________________________________________________ PROTECTIVE EQUIPMENT Face CoveringsSTAFF: All event staff and volunteers will wear face coverings at all times. Reusable face coverings will be provided for volunteers.ATTENDEES: Attendees will be required to wear a face-covering in the pre-start and Mudder Village area, and can remove their mask while on course. We’re working with a partner to provide face coverings to participants and reusable masks will be available for purchase in the Tough Mudder Gear shop.Protective Barriers: Plastic or vinyl shields will act as a barrier between attendees and staff or volunteers at key interaction areas. _________________________________________________________ CLEANING AND REDUCED CONTACT Cleaning: Staff will regularly clean and sanitise customer touch-points throughout the day, particularly in high traffic areas, at toilet facilities, tables, handles, and moreHand Sanitizer: Sanitiser will be available for use throughout the event, including throughout Mudder Village,after every obstacle and in and around portable toilets. Cashless: We’ve removed cash collection from parking and bag drop (now included when you purchase your ticket). Attendees will need to bring credit or debit cards instead of cash for food truck, beer and merchandise purchases at the event. _________________________________________________________ EVENT AMENITIES AND COURSE ADJUSTMENTS Hydration stations are being reformatted for a hands-free experience. Food items and product samples will be individually packaged and self-service.Rinse stations will allow for greater distancing, and changing tents may be omitted to allow for increased ventilation. Bag drop will be in an open-sided tent to promote ventilation. Attendees should plan to bring their personal items in a waterproof bag.Water-based obstacles are treated each morning and contact obstacles will be sanitised at scheduled intervals. The CDC has noted that transmission of COVID-19 via water and pools is highly unlikely. _________________________________________________________ All registered attendees will receive safety information specific to their event (following input from National and local officials) via email between 1-3 weeks prior to their event.