You’ve got questions and we’ve got answers. Find answers to all of the most commonly (and uncommonly) asked questions here. We recommend that you look through the FAQs before contacting Customer Service as you may be able to find an answer quicker than waiting for a reply.

What is Tough Mudder?
Tough Mudder is a community built on teamwork and overcoming obstacles, where stepping outside your comfort zone is the reward. Events featuring world-class obstacles, that range from 5K to 100 miles, create unforgettable experiences and are designed to help you accomplish something bigger than yourself.
How Long is the Tough Mudder course?
We have different adventures to choose from featuring all different course lengths and difficulties:

Lidl Mudder:
A 1 mile course for ages 5-12.

Challenge Series:
Tough Mudder 5K: 5K course featuring 13 obstacles
Tough Mudder 10K: 10K course featuring 20 obstacles
Tough Mudder 15K: 15K course featuring 30 obstacles

Endurance Series:
Tough Mudder Infinity: A new multi-lap competitive endurance experience, launching on September 28, 2021. Toughest Mudder: 12 hours, through the night, how many miles can you run?
World’s Toughest Mudder: the most extreme, insane, imposing, pulse-pounding, heart-stopping 24-hour obstacle course challenge on the planet.
How Long Will it Take?
The average finish time for a Tough Mudder 5K is 1-2 hours; for Tough Mudder 10K it’s 2.5-3 hours; for Tough Mudder 15K it’s 3.5-4 hours. That said, Tough Mudder 5K, Tough Mudder 10K, and Tough Mudder 15K aren’t timed races, so you (or your team) can go at your own pace. How long an event will take you depends on your level of fitness, your experience, and whether or not you’ve been training.
IS TOUGH MUDDER A RACE?
Tough Mudder 5K, 10K and 15K are not races. A Tough Mudder event is a personal challenge with the goal of overcoming obstacles and completing the course. This is why we do not time people on our Lidl Mudder, 5K, 10K or 15K courses and why we try to avoid using the word “race” when describing our events.

For those Mudders interested in competition, we offer a competitive Endurance Series, consisting of Tough Mudder Infinity, Toughest Mudder and World’s Toughest Mudder.
How Much Running is There at Tough Mudder?
That depends on your event: You can choose 5K, 10K or 15K depending on the event location. But any all-out sprinting (or jogging…or walking…these events aren’t timed, you can go at your own pace) will be broken up by our world-class obstacles. Want to raise your running game? Our expert running tips will help you kick butt between obstacles.
Can You Do Tough Mudder Alone? Do I Need Team?
You sure can. Participants can run as individuals and there will be plenty of people on course to help when needed. From the start line experience through the last obstacle you will have many new friends willing to lend you a helping hand where needed.
How do I Join a Team?
If you want to run at the same time as your friends and family you will need to create and join a team in Active. Once you have booked your tickets a team captain will need to login to Active and create a team, the other members of the team will then need to sign into Active and join the team.
What Should I Wear to Tough Mudder?
1. A good pair of running shoes (that you’re not too attached to) with good cushioning, traction, and drainage.
2. Form-fitting, light weight, breathable gear (always check the weather and adjust accordingly).
What Should I Bring to Tough Mudder?
Whether you’re heading to your 1st or 101st Tough Mudder event day, this handy guide will help your preparation. Read on to ensure you know exactly what you need in advance of your next muddy adventure. Find details common across all Tough Mudder events including what to bring, what to wear and how to purchase ticket add-ons.
EVENT DAY GUIDE.
Is There a Minimum Age to Complete Tough Mudder?
Yes, Tough Mudder 5K participants must be at least 13 years old, and Tough Mudder 10K or Tough Mudder 15K participants must be at least 14 years old. Participants for infinity must be at least 14 years old, while Toughest Mudder participants must be at least 18 years old. Lidl Mudder participants must be between the ages of 5 and 12.

Any participants under the age of 18 taking part in the Lidl Mudder, Tough Mudder 5K, Tough Mudder 10K or Tough Mudder 15K will need to be accompanied on course by a chaperone who is 18+ years old.
What Happens on Event Day?
All of that training and preparing for Tough Mudder might leave you wondering what the actual day will be like. If you need any assitance on the day or have any questions just head to the Info Tent.
More FAQ’s
Don’t see what you are looking for? Visit our full list of questions to find your answer.
CAN I TRANSFER MY REGISTRATION?
Yes, registrations can be transferred to a new event or a different person, in most cases for as low as £15. Please check out all of the transfer FAQ’s to see which scenario applies to you.
VISIT TRANSFER FAQ’s
What about Parking and Bag Drop and access to Premium Waves?
Our pricing is all-inclusive, and your event ticket includes parking and bag drop. Spectator tickets come with parking also, however bag drop is only for participants.

Premium parking is available at certain event locations, and you can pre-purchase this through Active once you have bought a Tough Mudder participant tickets

Premium waves such as Tougher Mudder and First Mud can all be purchased through Active once you have bought a Tough Mudder participant ticket.
WHERE DO I PARK FOR MY EVENT?
Parking locations and options will vary by event. Please check the Event Info Pack (found on the event page about 3 weeks out from your event) for details on different parking options at your event. All 2021 and 2022 registrations include General Parking, which is covered by the Parking and Bag Drop fee during registration. If you would like to purchase an upgrade to Premium Parking (available only at select events), you can do so at MYEVENTS.ACTIVE.COM.
Are Dogs Allowed at the Event?
From 2019, dogs are allowed on-site at Tough Mudder events with spectators, however please make sure you keep your dog on a lead and supervised at all times and make sure you clean up after it.
Will There Be Food and Water on Course at Tough Mudder?
Yes, every course will have water stations available for participants during the event. The Tough Mudder 15K course will have 4-5 water stations, the 10k course will have 2 to 3 water stations and the 5k course will have a minimum of 1 water station. There will also be snacks on course for the 10K and 15K events, typically including bananas and energy bars.
How Do I Get my Photos From the Event?
The link to photos for events will be emailed to you the following week.

Customer Service


Complete the form below to get in touch with the TMHQ Customer Service Team.
Please note due the increased volume of emails we have received, a member of the team will get back to you within 5-7 business days regarding your inquiry.





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