INFO PACK



TOUGH MUDDER LONDON WEST

4TH & 5TH MAY


Venue Address

Culden Faw
Henley-on-Thames, RG9 3AS


Distance: 5K, Classic (8-10 miles), Tougher (competitive wave) and Lidl Mudder (1 mile for kids).

Start Times: You can find your start time in the Start Time Lookup Tool.

Tougher Wave (Sat Only): 7:45am

First Mud Wave (Sat Only): 8am

Tough Mudder 5K Waves will run from 10:45am to 4:00pm on Saturday and 10am to 1:45pm on Sunday

Tough Mudder Classic Waves will run from 8:15am to 2:45pm on Saturday and 8:45am to 12:45am on Sunday


Please ensure you read the safety information found below in this info pack.

IMPORTANT: YOUR EVENT DAY TICKETS & FAQs


EVENT DAY INFO

  • Please arrive on site one hour before your assigned start time
  • Have your parking pass ready upon arrival, either printed or as a screenshot.
  • Bag Drop is available to check your belongings and costs £3.
  • Lose something? Head to the Help Tent for all lost & found items.
  • Start Times are strictly enforced. Please check start time tab below so you do not miss the last start wave of the day.

DON'T FORGET

  • Valid photo ID
  • Ticket
  • Change of clothes
  • Money for food & beer (all onsite food and drink vendors will accept card)


YOUR TICKET

Your Active.com PARTICIPANT Ticket.
Print it or have it ready on your phone. Registration confirmation and your ticket is sent from [email protected] or you can login to Active.com to access your ticket.
Complete your account set up here .

YOUR WAIVER

You no longer need to print or sign a paper waiver. You will sign a digital waiver when you check in on event day.


MAKE SURE YOUR TEAM RUNS TOGETHER

For your team to run together in the same start wave, you will need to have created and joined a team in Active.

Instructions on How to Create Your Team Here

If you haven't done this, and your team now has different start times - don't worry. Please head to the Start Time Lookup tent and they will be able to ensure your team runs together.

If you created a team and your team still has different start times then please come to the event for the start wave that the majority of your team has and go to the Start Time Lookup Tent they will be able to assist.

Please don't contact customer services about start times, we are unable to change start times once they have been allocated but we will always ensure your team can run together. 

If you are the team captain please make sure you share this Info Pack with the rest of your team. If you signed up after 21 April your time will be available Friday 3 May.


START TIME LOOKUP

Still have questions? View Our FAQs

YOUR EVENT DAY EXPERIENCE

HOW TO TOUGH MUDDER

Everything you need to know about what to expect on your event day can be found on our aptly named How to Tough Mudder page.


TRAINING TIPS

If you want to rock up to the start line in tip top shape then we have the training guides, videos and tips and tricks for you.


WHAT TO WEAR

Once you've read our low-down on what to wear to Tough Mudder the only thing you'll have to worry about is how epic your fancy dress is.


TOUGH MUDDER SWAG

Now this is the good stuff. A comprehensive list of all the sweet free swag that's coming your way at Tough Mudder.


FAQs

Got a question about your ticket, team or event day? We've got answers to the most frequently asked questions all in one place.


PHOTOS

You will be sent a link to your event day photos the Thursday after the event, and you will be able to download and save the images for free.

START TIMES

START TIMES

View your start times here:START TIME LOOKUP


START TIME ENFORCEMENT

Start times will be strictly enforced. Please make sure you stick to your time and arrive 1 hour before your start time.

If your team does not receive the same start time or you cannot attend your assigned time, do not panic. We will have a standby process to make sure you are able to run together.



ADDITIONAL INFO

Your official start time will be emailed to you the week before the event along with your event ticket. Please search [email protected] in your inbox to find this. You will also be able to find your start time using the start time lookup tool by clicking on the orange button below.

Please do not contact Customer Services regarding start times.

You can find your start time 1 week prior to your event here: GET YOUR START TIME

TRAVEL, PARKING & BAG DROP

PARKING

Parking is available for London West for £15 per car when booked in advance online. Premium parking with is also available for £30 per car.

We suggest where possible you car-pool, and buy parking online as it will increase on event day. There is no need to bring a separate parking ticket to the event. Your parking pass will be added to your QR code on your ticket automatically. Simply bring your ticket (which you will have received by email) to use both for parking and event check in. You can bring this on your phone or printed.



BAG DROP

Bag Drop is available to check your belongings and costs £3 (part of which goes to Help for Heroes).

This year it is also possible to pre-book your bag drop as an add-on in Active to save time on the day.


For more information on buying add ons please read our 2019 add on FAQs.

PREMIUM START WAVES

FIRST MUD

Whether you want to get out on course early or need a guaranteed start time First Mud gives you access to the first start wave of the day for £10.

To buy this add on, sign into your Active account and click on 'My Events'. Select 'Purchase Merchandise' and you will see a list of possible add ons. Choose First Mud and complete the payment.


TOUGHER MUDDER

Tougher Mudder is the competitive, first wave of the day. To buy this add on, sign into your Active account and click on 'My Events'. Select 'Purchase Merchandise' and you will see a list of possible add ons. Choose First Mud and complete the payment.


COURSE MAP

COURSE MAP

Your Tough Mudder London West course map is here:

SPECTATORS

SPECTATORS

Spectator tickets for this event can be purchased in advance for £10. Spectators must have a valid photo ID, such as a photo driver's license or passport.


All spectators must sign a spectator waiver. Children under 12 are free, but must sign a waiver with a parent or guardian.

Spectator tickets will be available onsite but at the increased price of £20.

VOLUNTEER AND SAVE

VOLUNTEERING

Want to experience a different side of Tough Mudder AND run an event for free? Become a Tough Mudder volunteer and be part of the team that makes our events happen.

Become an MVP

CORPORATE TEAMS

GOLD PACKAGE

Upon arrival at site please head to the corporate check-in lane which will be signposted.

Here you will need to show your confirmation email (QR code) and ID so that you can be checked-in. At this point you will receive your start-time wristband (needed to access your start wave) and your gold wristband which will be given in an envelope to the team captain once you've provide your company name. The gold wristbands will include the tear-off tokens for the drink, meal and bag drop token.

Please do not enter the site without both wristbands, and ensure you remember to pick-up the gold wristbands.

Drink tokens can be redeemed in the VIP corporate tent. Please be aware that drinks tokens will not be accepted by any other vendors or the bar in Mudder Village.

Access to the corporate tent will only be available for people with a gold wristband.



STANDARD PACKAGE

Upon arrival please take your confirmation email (QR code) and your ID through the normal check-in gates to gain access to the event, here you will receive your start-time wristband which will be needed to access the start wave.

RUNNING ALONE

Running alone? We’ve got your back. In 2019, all events will have designated Solo Runner Waves so you can meet other lone wolves and form a muddy pack on the course.


HOW TO JOIN

1. Complete your Active account registration. Then follow these instructions to join a team post-registration.

2. Search for team name "Solo Runners"

3. Join the team and have a blast with your new Mudder teammates.



CHARITY PLACES

RUN FOR A CAUSE

If you're looking to make your Tough Mudder miles even more meaningful there are a couple of options to do so. You can support our Official Charity Partner,Help for Heroes and raise money to help support those with injuries and illnesses sustained while serving in the British Armed Forces.
Have another cause that is close to your heart? Explore our charity family, commit to a minimum fundraising target and make every obstacle count. Find out more about our Charity Family


ALREADY HAVE A CHARITY PLACE?

If you signed up for Tough Mudder through a charity partner you will be sent your ticket from Active 10 days before your event. You no longer need to register on the Tough Mudder website and your ticket will be issued automatically.

You will be sent your start times ten days before your event. You will be able to search for it on the start time lookup tool on the link below.

START TIME LOOKUP

LIDL MUDDER

LIDL MUDDER

Lidl Mudder is a one mile obstacle course for kids aged 5 - 12, which encourages teamwork, getting muddy and the spirit of adventure.

Tickets for Lidl Mudder are available on our website for £10, they will also be available to buy on the day at the same price.

In 2019 Lidl Mudder will be at all Tough Mudder events excluding the Tough Mudder 5K Urban events.


Any child taking part must be at least 1.1m to participate and must be accompanied by a guardian with a valid spectator ticket.

Start times are allocated on the day when checking in at Lidl Mudder registration with waves running on the hour, every hour, from 9am - 3pm on Saturday and 10am - 3pm on Sunday.

IMPORTANT: You must register yourself (parent/guardian) first and then select your child as a participant and enter their details second.

For more information please make sure you read the Lidl Mudder FAQs.

PARTNERS

HELP FOR HEROES

Help for Heroes is the official charity partner of Tough Mudder, supporting those with injuries and illnesses sustained while serving in the British Armed Forces. Join thousands of Mudders who have helped to raise more than £3M for veterans.


TOYO TIRES

Returning in 2019 after an awesome first year, Toyo Tires will be back on-site providing all of the tire-themed fun you can image.


LUCOZADE SPORT

Lucozade Sport will be providing hydration and helping the Mudder community through their Made to Move mantra.


BREWDOG

This year BrewDog are your 2019 finisher drink, bringing you a craft beer experience at every Tough Mudder event in 2019.


SNICKERS

Brand new in 2019 your official protein bar is SNICKERS® . Every finisher can look forward to trying a SNICKERS® More Protein Bar when they cross the finish line.


BLACK TOWER WINE

Back for another year Black Tower Wine will be helping you celebrate taking on the course in style.


DARE 2B

Another brand new partner for 2019 Dare 2b is sponsoring Tough Mudder with the aim to push Mudders past what they ever thought was possible with the help of their cutting-edge techwear.

BURGER KING

In 2019 Burger King will be bringing The Whopper (formally known as The Gauntlet) to Tough Mudder Classic and Tough Mudder 5K Urban courses. They'll also be bringing facemarking to the Mudder Village so you can hit the start line looking epic.

ARIEL

This year Ariel are our official laundry detergent partner, helping you keep your Tough Mudder kit fresh and clean all season long.

SAFETY INFORMATION & WAIVER

GENERAL SAFETY

Tough Mudder is a genuine challenge, designed to test you both physically & mentally – however all obstacles are optional and the most important thing is to get to the finish line safely. Listen to your body while out on course. Stay hydrated, take breaks when necessary, keep an eye out for other Mudders and only attempt obstacle if you are comfortable with your ability to overcome the challenge.

You must be able to swim 25 metres to attempt water obstacles. Diving is not safe or permitted at any water body on a Tough Mudder course.

If you have metal in your body, a pacemaker, or a history of epilepsy, you should not attempt Electroshock Therapy, Entrapment, or any other obstacle containing electricity. If in doubt, please use the available bypass or ask a member of staff before beginning the event.


ILLNESS

Although unlikely, contact with mud, animals and recreational water may cause illness. If you begin to feel unwell with symptoms such as fever, diarrhoea or vomiting, particularly if lasting for 3 or more days, please consult your doctor.


MEDICAL CONDITIONS

Ensure that your fellow Mudders know any medical conditions you may have such as asthma, diabetes or other medical problems in case you need assistance. Ensure you have sufficient supplies of your medication, for example if you carry an inhaler having a spare in your bag at the finish may be useful.


ALLERGIES

During your Tough Mudder experience you’ll be offered various food and drink on the course and in the event village following your run. If you do have any allergies then please read the signage at the feed and water stations, if you have any doubts please ask a member of staff. It is also prudent to notify your fellow Mudders of any allergies before you run and if you are running solo then we advise wearing a medical alert device.


Please read the dietary information of the products on course and in the finish chute.


PARTICIPANT AGE

You must be at least 13 years old to participate in a Tough Mudder 5K event. Participants between 13 and 18 years of age must run with a chaperone above the age of 18. Anyone under the age of 13 found running the course will be removed.


CLOTHING

Wearing the correct clothing can help prevent injury. For more detailed information please see our what to wear page.


MEDICAL ASSISTANCE

There is a wide range of medical support available onsite, including a fully equipped Medical Treatment Facility in the event village, as well as clinical staff distributed around the course. If you feel unwell, or find someone else who is ill/injured, please contact a medic or member of the event team. If you cannot see a medic or member of staff, you should cross your arms above your head to form an “X”. On seeing this signal, participants are asked to repeat this gesture along the course route until it reaches the nearest member of staff who will get an appropriate medical resource to respond. Further explanation will be provided during event day in briefings.



UNDERSTANDING SIGNAGE AT TOUGH MUDDER

There are various signs onsite at all Tough Mudder events which are designed to help and inform you whilst enjoying your experience.

Each obstacle has a named sign placed immediately before it. Pay attention to the boxes at the bottom of these signs, they will give you a quick reference guide to completing the obstacle safely and successfully.





SAFETY SIGNAGE

If an obstacle has specific safety requirements these will be communicated with a specific sign warning of a danger or advising of a skill set required to complete the obstacle safely.

If you see a red sign like the one below make sure you take the time to read and understand the warning.





WATER DEPTH SIGNAGE

One of the most important things to be aware of on a Tough Mudder is the depth of the water you are about to enter. Water depth is shown against a 6ft Mudder on both our safety and obstacle signage.





There is no Tough Mudder obstacle that requires diving or jumping specifically into water. You may fall into water during the completion of the obstacle or step off into water at our events but diving and jumping are not part of the experience and could cause substantial harm to you and other Mudders.

Remember whenever you are at a water obstacle always follow the directions of water safety and volunteers.